FAQs

Find answers regarding our metal powder materials and services here!

What metal powder products do you specialize in?

KBM Advanced Materials specializes in stainless steel, nickel, aluminum, titanium, and cobalt alloys.

What markets do you serve?

We serve the additive manufacturing and 3D printing industry, metal injection molding (MIM) industry, and metal spray coating industry. Whether you're a small customer or a very large corporation, we're here to meet your metal powder needs.

What metal powder manufacturers do you work with?

We work with world-leading manufacturers that include Carpenter Additive, Elementum 3D, Tekna, and Hoganas. We make sure we stock only high-quality powder for your needs.

What is the difference between metal powders?

Metal powders are made of different elements, which gives them their unique properties and applications. For example, some metals have better strength-to-weight ratios or corrosion resistance than others. The most important factors in choosing a material are its chemical composition and surface treatment.

To learn more, contact our experts.

Do you offer custom services to customers?

Yes. If you need customized services like recurring contractual orders or small lot supplies, we're here to help you. Consult our experts to discuss your requirements.

What if I need regular shipments for my orders?

We can organize recurring order shipments so you'll always have your supplies on time from a dependable distributor you can trust.

Do you offer inventory financing options?

Yes. We have different financing options available that allow you to order now and pay later. Contact us directly at sales@kbmadvanced.com or call us at +1 513 824 8848‬ to discuss available options.

How can I get started with ordering?

Simply set up an account and purchase what you need with just a click. Our e-commerce website is designed to be simple and straightforward.

Need help setting up an account? Contact us.

How do I order from you?

You can order online through our website. You will need to create an account and add your items to the cart before checking out. You can also contact us directly for a purchase order number or if you have any questions.

Can I get all my metal powder supplies from multiple producers from you?

Yes. KBM Advanced Materials understands that every customer has their own specific needs. We work with many different producers of metals and materials so our customers can get the best products possible, all from one place.

What are your delivery times?

We ship orders within 48 hours. We have ready-to-ship metal powders in stock at any given time, ensuring that you receive your order faster than ever before.

Estimated lead delivery dates are subject to revision by KBM or the carrier selected.

What are your shipping costs?

Shipping cost is calculated on a "per order," "per item,” or "per kilogram" basis and is dependent on the shipping option you select.

Do you have a return policy?

Orders accepted by KBM are not subject to cancellation, and goods that are properly delivered are not subject to return, except in accordance with Section 9 of KBM’s Terms and Conditions.

Do you white-label or manufacture your own products?

No. KBM doesn't white-label products or manufacture its own powder.

How do I get technical and commercial support?

Technical and commercial support is provided by The Barnes Global Advisors.

How can I contact you if I have any questions or need help with ordering?

Contact us with questions regarding our materials and products here:

  • Email us at sales@kbmadvanced.com
  • Call us at +1 513 824 8848‬