Shipping & Returns

Shipping & Return Policy

Thank you for visiting and shopping at the KBM Advanced Materials, LLC (“KBM”) website. Following are the terms and conditions that constitute our Shipping & Return Policy:

Shipping Cost

Shipping cost is calculated on a "per order," "per item" or "per kilogram" basis and is based on the shipping option you select. These costs are provided by the carriers and passed to Customer by KBM.

Shipping Timing

Estimated lead delivery dates are a best estimate only at time of quotation and are subject to revision by KBM or the carrier selected.

Restrictions on Deliveries

No product will be shipped to a PO Box or Residential address. At this time KBM only delivers orders placed through this website to the lower 48 United States. For inquiries regarding locations outside of these states please contact sales@kbmadvanced.com.

Title to Products

Per KBM’s Terms and Conditions, title to and risk of loss of Goods shall transfer from KBM to Customer when the Goods are placed at the disposal of the designated carrier at KBM’s warehouse. Goods shall be purchased by Customer Ex-works, per Incoterms 2020, with delivery and insurance pre-paid and added.

Returns

Orders accepted by KBM are not subject to cancellation and Goods which are properly delivered are not subject to return, except in accordance with Section 9 of KBM’s Terms and Conditions.